State Farm® Insurance Agent Jennifer Saez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
C.D. A
July 2, 2025
"THEY NEVER ANSWER THEIR PHONES and when they do call back it's hours later. ETA: Jennifer did call again and we spoke. I was upset with Hilda Ortega's team who gaslit and lied to me. Though I was irritated at not being able to get ahold of Jennifer or someone at her office sooner and after multiple calls, I will admit I might have been a bit unfair to write a review so quickly. I am amending this review accordingly."
mega plastic
February 24, 2025
"Hey Jennifer , Because of your girls mistakes my car cant drive 530 day's and you still didnt fix my insurance put company dates for 6/30/2023 Why are you being very unprofessional and selfish person you dont email me back you dont pick up phone you dont answer me if you wont give service well , why are you taking us a clients ? PLEASE CALL OR E MAIL ME"
Y Y
July 29, 2024
"Please do yourself a favor and look elsewhere, unless you prefer office that specializes in duplicate charges, missing documents, confusion and struggles with basics, out of service phones, extremely disappointing customer service. Result will impress you with aggressive rate increases and tones of time wasted. Should not be allowed to operate. Hope this helps."
MR. INCREDIBLE34
June 21, 2024
"Jennifer Sáez is a horrible agent… Horrible customer service. Never calls back when she says she’ll call back. Can’t get in contact with her for days!! Doesn’t return phone calls… Completely useless!!!! Worst Agent there is… I asked for an agent change because she was the worst!!"
Pablo Morales
May 17, 2024
"No la recomiendo si eres de los que le gusta el servicio al cliente y la atención y que todo sea claro está NO es tu opción.. llamas nadie te responde le escribes te responde dos semanas después cuando le respondes al minuto tarde 2 semanas después. Te dicen que te dan descuento y después de someter todo lo que te pide ella no lo somete a la aseguradora y tienes que pagar todo sin descuento. Y no soy el único que tuve problemas también familiares que me la recomendaron. te cancelan los seguro sin previo aviso. Le doy una estrella porque no tengo la opción de ponerle cero."
Christashia Rodriguez
April 7, 2024
"I spoke with Emely at the New York auto show she was amazing! She was able to help me with my insurance very sweet and attentive. Great employee!"
Bryan
April 7, 2024
"Met Emely at the Autoshow and she was so easy to work with. Extremely happy. 10/10"
Jiho
March 30, 2024
"This was amazing i got free candy."
Mason Barreto
March 30, 2024
"super good energy‼️"
Rick Kahn
September 15, 2023
"Really outstanding service! Speedy, efficient, and easy. I highly recommend."
"Hi Rick! I am so glad to hear you had a positive experience with the agency and we were able to assist in your insurance needs in a timely manner. Should you need anything further please do not hesitate to contact us directly at (646) 374-0367. Best regards, Agency Owner, Jennifer Saez "
anna drastik
August 7, 2023
"Vicki Carrion at Jennifer Saez State Farm agency is amazing to work with! Loved the experience, she made it really easy and was very patient and caring throughout the whole process. Getting home owner’s insurance can be stressful and Vicki made it a breeze. Highly recommend!"
"Hi Anna, Vicki is the BEST and I'm so glad you had the opportunity to work with her!!! Your review is music to my ears, and I value your feedback. Should you need anything further always feel free to contact us directly at (646) 374-0367. Best regards, Agency Owner, Jennifer Saez "
Michael Fine
August 5, 2023
"Vicki is awesome!👍"
"Hi Michael! Vicki is AWESOME and I've heard so much about you! Please feel free to stop in one day to meet us in person for a cup of coffee and a quick hello. I'm so glad you had a great experience with us and I appreciate you giving us the opportunity to service your insurance needs! Best regards, Agency Owner, Jennifer Saez "
Cindy Castillo
April 16, 2023
"Very kind reps. Super nice and sweet to me and family."
"Hi Cindy! Thank you so much for your review. Your kind words are much appreciated and music to my ears. We're always here to serve you and your family's needs. Should you need a free quote on any additional insurance needs please don't hesitate to call us at 646-374-0367! ~ Jennifer Saez "
Augostin Almazi
April 16, 2023
"Nice"
"Hey Augostin! We'd like to thank you for taking the time to review your recent experience with our team, this is very much appreciated. Please do not hesitate to contact us if you have questions about auto, home, or life insurance, and we will be more than happy to assist you. Have a great rest of your day. Best, Jen"
Xavier Florentino
April 16, 2023
"Very helpful and kind and generous"
"Thank you so much for taking your time to provide such valuable feedback. So glad to hear you were helped to review your insurance policies. Please let me know if we can be of any futher assistance. ~ Jennifer "
jay Nunez
April 15, 2023
"Vicky was the best she really helped me understand what I was signing up for. Amazing service, great conversation, really friendly environment."
"Jay, thank you so much for taking the time to leave such valued feedback on your experience with Vicki. Thank you for your allowing the team to review your insurance policies and provide you with great service. Please contact the office or stop in should you need anything else. ~ Jennifer "
Gabriela Matos
April 15, 2023
"Fun game and great service!"
"Gabriela, Thank you for taking the time to review your experience with our insurance agency. Your feedback is valued and appreciated. ~ Jennifer "
Rj Reale
April 15, 2023
"great service Karen"
"RJ, thank you for taking the time to review your experience with our insurance agency. I am glad to hear Karen was able to provide you with great service on your insurance policies. Your feedback is valued and appreciated. ~ Jennifer "
Yudelka Matos
April 15, 2023
"Muy buen servicio excelente equipo"
"Yudelka, Thank you for taking the time to review your experience with our insurance agency. I am glad you were provided with excellent service by the team. Your feedback is valued and appreciated. ~ Jennifer "
Carolyn Guzman
April 15, 2023
"Karen has a great customer service I transferring my policy over to her there is one better then her to take care of all my policies excellent service"
"Carolyn, Thank you for taking the time to review your experience with our insurance agency. I am glad to hear Karen was able to provide you with great service. She is a gem! Your feedback is valued and appreciated. We will continue to work hard to earn your business each and every day. ~ Jennifer "
Leslie Emperatriz Aquino de Collado
April 15, 2023
"Karen tiene un excelente servicio al cliente me explico mi pólisa muy bien y tiene una muy bonita sonrisa gracias"
"Hi there Leslie. Our team is happy to hear that Karen was able to provide you with an excellent customer service and answered your questions and insurance policy concerns. We appreciate you taking the time to review you experience with us, and we look forward to assisting you again. Have a great day, Jen"
Adonis Canseco
April 14, 2023
"Great services Karen"
"Adonis, Thank you for taking the time to review your experience with our insurance agency. Your feedback is valued and appreciated. ~ Jennifer "
Meek S
April 14, 2023
"Had a great team present at the car show (Jacob Javits Center). Customer service was perfect."
"Meek, Thank you for taking the time to provide your valued feedback. I am thrilled to hear the team had a flawless presentation regarding your insurance needs. Feel free to call or stop in should you need anything else. ~ Jennifer "
Oliver the Hamster
April 14, 2023
"Very nice and friendly"
"Oliver, Thank you for taking the time to review your experience with our insurance agency. I am glad to hear you had a welcoming experience regarding your insurance needs. Your feedback is valued and appreciated. ~ Jennifer "
ANNY GARCIA
April 14, 2023
"Great service Karen is very knowledgeable she gave me a lot of good information about my auto policy and the different discounts that I qualified for. Thank you"
"Hi Anny, I am so glad to hear you had a great customer experience with Karen regarding your auto insurance. Your feedback is greatly appreciated, and we will continue to work hard to earn your business each and every day. ~ Jennifer"